EXCHANGE
- I would like to exchange my items for another color or size. What can I do?
If you would like to exchange your purchase purchase, Machja will be happy to help. The exchange process is very easy! Upon receiving your order, you have seven (7) days to return your un-washed, un-worn items in their original packaging. After receiving your items to be exchanged, we will process the new order within 48 hours (depending on availability of stock).
Please let us know, prior to sending, that you are returning a product, so that we can make proper arrangements and make sure we have the product you want.
ATTENTION !: Any return of goods must be completed within 7 days following delivery.
Reimbursement or exchange will not be possible after this date.
Goods are returned and exchanged to Machja at your own expense. However new delivery charges for the exchange goods are free. Please note that we cannot be held liable for goods that do not reach us.
Please send all returns along with this return pdf form to this address:
Machja
69 cours Julien
13006 Marseille
France
For further information, please feel free to contact our customer service.
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